Terms of Service

Last updated: July 13, 2026

1. Agreement to Terms

By accessing our website and booking our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Services and Pricing

Our upfront pricing is confirmed after diagnosis or assessment of the job. For select standard services, pricing and availability are shown through our online booking system. In cases where a job requires more work or parts than a standard service, our technician will provide a revised quote after virtual or on-site assessment before beginning work. You have the right to decline the revised quote.

3. Appointments and Cancellations

You may cancel or reschedule your appointment at any time at no charge.

4. VIP Membership

VIP Membership is $299 per year, billed annually. It does not auto-renew and does not rebill — we contact you before the year is up and you decide again. You may cancel your membership at any time. Benefits are active as long as the membership is in good standing. The annual whole-home plumbing inspection must be scheduled by the member during the active membership period.

5. Workmanship Guarantee

We provide a 1-year workmanship guarantee on all installations and repairs performed by our technicians, unless otherwise noted in writing. VIP Members receive an extended 2-year guarantee. This guarantee covers our labor but does not cover customer-supplied parts or pre-existing plumbing issues.

6. Limitation of Liability

Plumbing SFL shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or any related plumbing failures.

7. Contact Information

If you have any questions about these Terms, please contact us at:

Phone: 561-872-2363